Most Frequently Asked Questions from Customers About Car Rental:

Reservation and Payment:

Can I reserve a car by phone?
Yes, you can reserve a car by calling +37068600611.


Can I reserve a car online?
Reserving a car online is very convenient, as you can take more time to find the most suitable car for yourself and select the most suitable conditions by using our website.


What is the reservation cancellation policy?
You can cancel the reservation by calling +37068600611. There is no cancellation fee if the reservation is canceled more than 7 days before the start of the rental period. If there are less than 7 days left, additional fees apply.


What payment methods do you accept?
Cash, debit and credit cards, bank transfer.


Is a deposit required?
The standard deposit is 500 EUR, and the reservation operation is performed with a bank card.


Can I leave the deposit in cash?
The deposit can only be left with a bank card.


What should I do if my flight is delayed?
When booking a car, it is very important to provide the flight number so that we can track it. Also, if possible, you must inform us about any flight changes by calling +37068600611.


Frequently Asked Questions When Renting a Car | Eurorenta


Car and Equipment:

What car models do you offer?
We offer various brands and models of cars, from mini class to minibuses.


Can I choose the color of the car?
You cannot choose the color of the car. But if you specify a color preference, if possible, we will select the color according to your preference.


Can I rent a car with an automatic gearbox?
We have cars with both manual and automatic gearboxes.


Can I rent a car with navigation?
Yes, for an additional fee, we can provide a navigation device.


Can I rent a car with a child seat?
We have child seats for children of various ages.


Is smoking allowed in the car?
Smoking in the car is strictly prohibited.




What does the comprehensive insurance cover?
Comprehensive insurance covers all accident circumstances, provided that the statutory requirements are followed when it is prohibited, and safe driving rules are followed.


What should I do if I'm involved in a traffic accident?
First, ensure your safety and that of your passengers. If necessary, call emergency services and inform us. Detailed instructions on how to proceed in the event of a traffic accident are in the car's glove compartment next to the accident declaration.


What should I do if the car is stolen?
Call urgently: +37068600611


Comprehensive Insurance When Renting a Car | Eurorenta


Other Questions:

Can I rent a car for long-term rental?
Of course, we provide long-term rental services and operational leasing. Contact us for more information by phone:+370-640-40707


Can I rent a car with a driver?
For your convenience, we can provide a car with a driver.


My car is in the auto service, can you deliver the car directly to the auto service?
Of course, replacement cars are guaranteed at good prices, and it is possible to deliver the car to the auto service of your choice at a convenient time for you.


If my arrival and departure airports are different, can I pick up and drop off the car at different airports?
Of course, if needed, you can always rent a car at one airport and leave it at another airport in another country.


Can I drive the rental car outside of Lithuania?
The use of the car is possible in EU countries, provided that you inform the manager before the rental. Additional conditions apply.


What should I do if I lock my keys in the car?
Call: +37068600611. We will discuss the situation and help resolve it as quickly as possible.


What should I do if the car won't start?

The most likely cause is that the car battery is discharged. Call: +37068600611, and we will help solve this problem.


Perfect Journey with Rental Car | Eurorenta


Helpful Tips:

Compare prices from different car rental companies. Read the rental terms carefully. Choose a car that suits your needs. Book a car in advance, especially if you are traveling during peak season. Have all necessary documents. Carefully inspect the car before renting it. Don't forget to refuel before returning the car. We hope these questions and tips will help you rent a car hassle-free.



help 24/7

who value our quality
and reliable vehicles