Information about COVID-19

16/03/2020

CAR RENTAL COMPANY EURORENTA INFORMATION ABOUT CORONAVIRUS (COVID-19)

We would like to inform you that EURORENTA will continue to operate and will offer car rental services to our customers.

The safety of our customers and employees is the highest and most important priority of EURORENTA and we will take all necessary measures to ensure your safety. We are constantly monitoring the situation in the media and we are ready to take additional measures at any time to ensure the maximum protection for our customers. We also very seriously take the information and recommendations of the World Health Organization, governmental institutions and experts and try to follow these recommendations as part of our efforts to prevent the spread of coronavirus (COVID-19).

Quarantine has covered many countries and it may restrict freedom of movement between states and can affect your car rental reservation. Here is some helpful information:

MEASURES TAKEN BY EURORENTA TO ENSURE SECURITY

To ensure customers mobility to move, we pay special attention to car disinfection (steering wheel, gear lever, dashboard and door handles) before and after each car rental. We use an ozonator for internal disinfection of cars, which kills bacteria and viruses. This technology eliminates any harmful chemicals that are used for traditional disinfection. We also often use special products to clean and ventilate our facilities.

CHANGE OR CANCELLATION OF CAR RESERVATION

You can change or cancel your reservation free. To do this, contact our staff. If you have made a reservation and paid for it in advance, be sure to tell this to EURORENTA staff so that your payment could be resolved as soon as possible. In addition, please be advised that upon your request, we may retain your prepayments for your future bookings.

If you are currently using EURORENTA services and would like to extend your rental, according to delayed flights or other circumstances, be sure to inform our staff and they will offer you the best solution for renewing your rental.

HOW TO CONTACT EURORENTA

In an effort to ensure the safety of our customers and employees, we are currently working by avoiding direct contact, so our team is ready to assist you remotely with any questions you may have:

You can also contact us via Viber, WhatsApp, and Skype or via “Live Support” on our website www.eurorenta.lt

You can always call the helpline +370 686 00611